Our Service
When you buy one of our watermakers you are also buying a relationship with Watermakers, Inc.
Our after-sale support is widely recognized as the best in the industry. As a family-run business, we take pride in our devotion to customer service. Our service department is second to none. Ask around. We treat your business, home or yacht as if it were our own and we make it our business to sweat every detail. We are positive that you will be satisfied. We don’t just sell watermakers, we provide solutions…and we stand behind our product like no one else in the industry.
We have been manufacturing watermakers in Ft. Lauderdale, Florida for over 25 years. We can and will service nearly all major watermaker brands and have most parts in stock at our manufacturing plant. Not only that, we have on-premise lab testing facilities with unmatched diagnostic services. These two factors alone can save you significant time and money when a service issue arises.
Our fleet of service vans covers the South Florida area and brings our expertise straight to your dock. We'll also fly to you in the Bahamas and have technicians who specialize in both marine and land-based applications in the islands. We’re fast and reliable. Our technicians are professional and extremely knowledgeable. We are watermaker specialists – we design, manufacture and service only watermakers. Other “service” companies that attempt to work on watermakers, generators, air conditioners, etc. do not have the in-depth knowledge that a 25+ year watermaker manufacturer has.
Any Watermakers, Inc. customer can call us for prompt telephone support. When you call us, we answer the phone. Sadly this is not the case with many other watermaker companies. Then, a technician who actually builds watermakers (NOT a salesperson) will walk you through the solution to your problem if it is in any way feasible. In fact, we will do everything in our power to put the technician who built YOUR machine on the phone with you. |
 |
Our Service Department operates from Monday through Friday, 8 a.m. to 5 p.m. EST. Call us toll-free at 1-888-34-FRESH or (954) 467-8920. Email us at [email protected]. |
|
|
